Outback Steakhouse
About
Steakhouses
Price Range : $11-30 ($$)
Location
Adress: 9501 Quivira Rd, Overland Park, KS 66214
Phone: (913) 894-5115
Work Hours
Business info
- turned_in_notHealth Score82 out of 100
- list_altTakes ReservationsYes
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForDinner
- local_parkingParkingPrivate Lot
- directions_bikeBike ParkingNo
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- new_releasesAttireCasual
- volume_upNoise LevelAverage
- local_barAlcoholFull Bar
- transit_enterexitOutdoor SeatingNo
- wifiWi-FiFree
- tvHas TVYes
- fastfoodCatersYes
Reviews
-
Erika R.
I had filet mignon and lobster tail; side of asparagus and salad. Everything was delicious. Bar tender as attentive, he was good with the clients, quick, and easy to talk to.(Jake?)
-
Adam S.
This Outback certainly seems to have some staffing issues. We came in for lunch one weekend, and were told there was a 15 minute wait, even though the restaurant seemed very empty. I'd estimate only around 20% of the tables were occupied. We ended up getting sat at a high top in the bar area, which is fine. The food itself was good and our waiter was trying hard, but he clearly had too many tables. Hopefully they can figure out the staffing issues.
-
Brandon M.
Tonight was quite a horrible experience, we hope to never repeat again!
We've been sitting on a $40 gift card for a while... decided to cash in tonight.
We walk into a restaurant with loads of people waiting yet a quick scan of the restaurant we immediately note over 50% of the tables are unoccupied. Three staff members are manning the host stand, disorganized and none of them have a clue as to what they are supposed to be doing. A short 10-minute wait gets us seated at a table in the center of the restaurant.
5 minutes, no waiter / waitress. 10 minutes, still no one. 15 minutes later, I finally found a manager and asked to have a server come to our table... finally, we get someone to take our order.
Shortly after we get our salad, drinks and bread... no silverware. As no one ever returned to our table, I had to get our silverware from the host stand.
No one ever returns to our table. 5 minutes pass, then 10, 15 minutes we are frustrated and finally at 20 minutes, our order arrives. Incorrectly cooked, we gave up the fight and just decided to roll with it.
The Cesar Salad with shrimp was tasteless and the lettuce soggy, shrimp was fine. Steak (ordered medium rare) was at least medium-well / well-done. The potato was cold and the M&C was tasteless and inedible. Upon the delivery of our food was the last time we saw the waitress tonight. It was truly so bad, all we could do is stare at each other and laugh at the inedible food. So, we chewed on what we could salvage and stared at the immense amount of people sitting around us with screaming children. We finally boxed a majority of our food to take home and give the scraps to our neighborhood strays.
The only redeeming factor for the night was the young male manager who tried his best to come to our rescue. He was the one who found us a waitress. He did check on us during the meal, we didn't have the heart to tell him how horrible the entire experience was... it was obvious to the whole world. We had ordered the most expensive steak on the menu and we were not afraid to spend more than what we had on a gift card... we truly wanted to enjoy a good meal. Fortunately, he was mindful of the obvious and discounted our ticket. Truly felt sorry for the guy, he was kind, professional and mindful but had no support staff to keep the ship afloat tonight. -
Diane H.
As we were walking in the second door was held for us by the host. He looked up my reservation and was went to check if our table was ready. During this time the manager on duty saw us waiting and came up to ask if we had been helped, the level of attentiveness is definitely 5 star. We were sat within minutes and ordered waters for us and our guests meeting with us soon. The bread came out with whipped butter and it was warm and oh so good!
We ordered the Sydney shrooms and they tasted freshly made and the ranch was great. Then the seafood platter with lobster tail, shrimp skewers with a side Caesar salad and Mac n cheese. My husband got the 18 oz sirloin steak with the same sides...didn't get any pictures because we couldn't stop eating.
Our server was amazing and very attentive and made sure our drinks stayed filled and that we were enjoying our meals. This was my first time at Outback, but this was definitely a 5 star experience. The setting was nice and quiet! I just wish I wasn't too full so that I could taste that peanut butter chocolate cake, maybe next time. Thank you! -
Ryan C.
By far one of the worst Outback's in the country. Highly unorganized, the food takes a long time to come out, clearly the staff does not talk to each other. Simple things, no utensils, didn't bring us drinks for proximately 12 minutes, the food has really gone down hill at Outback. I would tell you to move on if you're looking for somewhere good to eat, this isn't it.